Terms & Conditions

Welcome to harbet. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and harbet ("Platform", "We", "Us", "Our") governing your access to and use of the harbet online betting platform accessible at harbet.cam and any associated mobile applications or services.

By creating an account, accessing our website, placing bets, or using any harbet services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue use of our platform and services.

1. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal betting account registered in your name on the harbet platform.
• "Balance" means the total amount of funds available in your Account for placing bets or withdrawing.
• "Bet" means a wager placed on any event, game, or outcome available on the harbet platform.
• "Bonus" means any promotional credit, free bet, or incentive offered by harbet subject to specific terms.
• "Services" means all betting, gaming, and related services provided through the harbet platform including sports betting, live casino, slots, and lottery games.
• "KYC" means Know Your Customer verification procedures required to confirm your identity and age.
• "Withdrawal" means the process of transferring funds from your Account balance to your designated bank account or e-wallet.

2. Eligibility Requirements

2.1 Age and Residency

To register and use harbet services, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be a legal resident of Indonesia with a valid Indonesian identity card (KTP).
• You must have the legal capacity to enter into binding contracts under Indonesian law.
• You must not be located in any jurisdiction where online gambling is prohibited.
• You must not be registered on any self-exclusion list or gambling prohibition database.

2.2 Prohibited Users

The following individuals are strictly prohibited from using harbet services:

• Persons under 21 years of age, regardless of local legal gambling age.
• Individuals who have previously been excluded or banned from our platform.
• Employees, contractors, or immediate family members of harbet or our affiliated service providers.
• Professional gamblers or betting syndicates operating coordinated betting strategies for systematic profit.
• Persons using VPN, proxy, or location-spoofing technology to circumvent geographic restrictions.

3. Account Registration and Security

3.1 Account Creation

To create a harbet account, you must provide accurate, complete, and current information including your full legal name as it appears on your Indonesian identity card, date of birth, valid email address, mobile phone number registered in Indonesia, and residential address. Each individual may register only one account. Multiple accounts belonging to the same person will be closed and any associated funds may be forfeited.

3.2 Verification (KYC)

harbet operates under strict Know Your Customer (KYC) regulations. You must complete identity verification by submitting clear photographs or scans of your Indonesian KTP (identity card), proof of address dated within the last three months (utility bill, bank statement, or government correspondence), and a selfie photograph holding your KTP for facial verification. We reserve the right to request additional documentation at any time. Failure to complete KYC verification within 30 days of registration may result in account suspension and withdrawal restrictions.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials including username and password. You must not share your login credentials with any third party. You must immediately notify harbet customer support if you suspect unauthorized access to your account. You are liable for all activities conducted through your account, whether authorized or unauthorized, until you notify us of a security breach.

4. Deposits and Withdrawals

4.1 Deposits

harbet accepts deposits through Indonesian banking channels including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 50.000 (fifty thousand Rupiah). The maximum single deposit varies by payment method and is displayed during the deposit process. All deposits must originate from a bank account or e-wallet registered in your own name matching your harbet account registration details. Third-party deposits are strictly prohibited and will be returned.

4.2 Withdrawals

Withdrawal requests are processed Monday through Sunday between 09:00 and 21:00 WIB (Western Indonesia Time). The minimum withdrawal amount is Rp 100.000 (one hundred thousand Rupiah). Withdrawals can only be made to Indonesian bank accounts or e-wallets registered in your name. You must have completed KYC verification before your first withdrawal. Processing time is typically 15 minutes during business hours but may extend to 24 hours during peak periods or if additional verification is required. harbet reserves the right to request additional documentation before processing withdrawals exceeding Rp 10.000.000 (ten million Rupiah).

4.3 Anti-Money Laundering

harbet maintains strict anti-money laundering (AML) policies. All deposits must be wagered at least once before withdrawal. Bonus funds are subject to specific wagering requirements outlined in the applicable promotion terms. We reserve the right to investigate unusual deposit or withdrawal patterns and request source-of-funds documentation. Accounts suspected of money laundering activity will be frozen and reported to relevant authorities.

5. Bonuses and Promotions

5.1 Bonus Terms

harbet offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, and special event promotions. Each bonus is subject to specific terms including minimum deposit requirements, wagering requirements, maximum bet limits while bonus is active, game restrictions, and expiration dates. Bonus terms are displayed on the promotion page and in your account bonus history. Bonuses are intended for recreational players and cannot be withdrawn until all wagering requirements are met.

5.2 Bonus Abuse

harbet strictly prohibits bonus abuse including but not limited to creating multiple accounts to claim the same bonus repeatedly, colluding with other players to meet wagering requirements, using betting patterns designed to guarantee profit from bonus funds, or exploiting software errors or game malfunctions. Accounts identified as engaging in bonus abuse will be closed immediately, bonus funds will be forfeited, and any winnings derived from bonus abuse will be voided. We reserve the right to void bets and reclaim funds in cases of suspected fraud or abuse.

6. Betting Rules and Conduct

6.1 General Betting Rules

All bets placed on harbet are final and cannot be canceled once confirmed. Odds are subject to change at any time prior to bet acceptance. In cases of obvious errors in odds or results, harbet reserves the right to void affected bets and refund stakes. Results are determined by official sources and our decisions are final. Disputes must be submitted within 14 days of bet settlement.

6.2 Sports Betting Specific Rules

For sports betting including football (bandar bola), all bets are settled according to official competition results. In the event of match postponement, bets remain valid if the match is played within 48 hours; otherwise, bets are voided. Asian handicap and over/under bets follow standard industry settlement rules. Mix parlay bets require all selections to win; if any selection is void, odds are recalculated excluding that selection.

6.3 Casino and Slots Rules

All casino games and slots use certified random number generators (RNG) audited by independent third parties. Displayed RTP (Return to Player) percentages represent long-term statistical averages and do not guarantee specific session results. Malfunction voids all pays and plays. In the event of disconnection during a game round, the round will be completed automatically based on your last action, and results will be visible in your game history.

6.4 Lottery Rules

For lottery games including togel (Indonesian traditional numbers lottery), results are determined by official draw results from Singapore, Hongkong, Sydney, Macau, and other designated markets. Draw times are displayed in WIB (Western Indonesia Time). Bets must be placed before the designated cut-off time for each market. Late bets will be held for the next available draw. Prize payouts are calculated according to the posted payout tables for each bet type.

7. Responsible Gaming

harbet is committed to promoting responsible gaming practices. We provide tools to help you maintain control over your gambling activity including deposit limits (daily, weekly, monthly), session time reminders, self-exclusion options (temporary or permanent), and reality checks during gameplay. If you feel that gambling is negatively affecting your life, relationships, or finances, we strongly encourage you to utilize these tools and seek professional help. You can contact our customer support team to activate any responsible gaming feature at any time. For gambling addiction support in Indonesia, resources are available through our Responsible Gaming page.

8. Limitations of Liability

harbet provides services on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free operation, or that the platform will be free from viruses or malicious code. To the fullest extent permitted by law, harbet shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services including loss of profits, data, or other intangible losses. Our maximum liability for any claim related to your use of harbet services shall not exceed the total amount deposited into your account during the six months preceding the claim, or Rp 10.000.000, whichever is lower.

9. Account Termination and Suspension

9.1 Termination by Player

You may close your harbet account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds. If bonus funds or pending bets exist, account closure will be processed after all pending matters are resolved. Closed accounts cannot be reopened, and you may not create a new account in the future.

9.2 Termination by harbet

harbet reserves the right to suspend or terminate your account immediately without prior notice if you breach these Terms, engage in fraudulent or illegal activity, provide false or misleading information, abuse bonuses or promotions, engage in collusion or cheating, or fail to complete KYC verification. Upon termination, any bonus funds will be forfeited. Remaining real-money balance will be returned after deducting any amounts owed to harbet.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online betting platforms operating in Indonesia. Any disputes arising from or relating to these Terms or your use of harbet services shall be resolved through good-faith negotiation with our customer support team. If a dispute cannot be resolved amicably within 30 days, it shall be submitted to binding arbitration under international arbitration rules. The language of arbitration shall be English, and the arbitration shall take place in a neutral jurisdiction mutually agreed upon by both parties.

11. Changes to Terms

harbet reserves the right to modify, amend, or update these Terms and Conditions at any time. Material changes will be communicated via email notification, platform announcement, or prominently displayed notice on our website at least 14 days prior to taking effect. Your continued use of harbet services after changes become effective constitutes acceptance of the modified Terms. If you do not agree with the changes, you must discontinue use of our platform and close your account.

12. Contact Information

If you have questions, concerns, or complaints regarding these Terms and Conditions or any aspect of harbet services, please contact our customer support team through the following channels:

• 24/7 Live Chat: Available via the support icon on all pages
• Email: [email protected] (response within 2-4 hours during business hours)
• WhatsApp: +62 812-3456-7890 (08:00-24:00 WIB daily)